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"A manufacturer's warranty is the tangible expression of their confidence in the product. Martin Cohen"
Three (3) Year Passport Protection Plan and Limited Lifetime Warranty
After the three years term of the Passport Protection Plan has expires, the warranty reverts to a Limited Lifetime Warranty against defects in workmanship and materials (described below). The instrument must have the provided Warranty Registration Card completed, signed and returned to Company Seven or Leica within thirty (30) days of the original sale to take effect.
1 May 2002 to 31 August 2008:
This is done with the full understanding of the owner that if any harm should come to the telescope then we will repair it to be as new, or replace it (whatever of the two options is determined to be best) at no cost for the service for the first three years, and after from after three years to life that coverage continues for only a $35 fee to process the claim. Simply return the complete telescope with eyepiece (or the part(s) of the telescope with the serial number) to either Company Seven or to any of the world wide Leica service facilities. The owner pays the shipping charges to Company Seven, and we return it repaired or replaced!
Limited Lifetime Warranty:
The Limited Lifetime Warranty provisions include:
For Repair or Service in or out of Warranty:
These are wonderful instruments built to withstand about as much as any optical system can endure when exposed to the elements and given proper care they will provide great service for generations of users. However, even when given excellent care and handling these remain mechanical devices too that incorporate lubricants, bushings, seals, etc. and these are subject to wear or deteriorate over time. And so we recommend you send them in periodically for 'standard service' that will include a comprehensive cleaning in and out, lubrication, replacement of minor worn bushings and seals, a tuning up of the eyepiece and of telescope focus mechanisms, collimation, nitrogen purging and sealing. The interval of this service depends largely on how and where the instrument is used. In routine uses in temperate climates the service interval might be only every ten to fifteen years. But when used in particularly harsh environments (high humidity tropical, intense heat desert, etc.) or when immersed in mud or other abrasive substances then the recommended interval would be more frequent.
After the RA Number is provided to you then simply package and send the item to:
14300 Cherry Lane Court
Attn: Repairs Suite 117
Laurel, MD 20707
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