How To Contact Company Seven:

Not only does Company Seven offer you a wide selection of products, services, and advice, but five convenient ways to seek them:

From Online: Fill out our On Line Request Form, then click the "Send Request" button By E-Mail to:  info at Company Seven.com Telephone: 301-604-2500 (Monday to Fridays 11 am to 6 pm, or Saturdays 11 am to 5 PM Eastern Time) Facsimile: 301-953-2000 because of Spam we do not routinely leave the Facsimile, so please call in advance of sending By Mail: Company Seven, P.O. Box 2587, Montpelier, Maryland 20709, U.S.A

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SPECIAL NOTES

1. Improving Chances Of An E-Mail Reply the volume of incoming E-Mail often precludes a more prompt reply. In some measure this is the fault of a public that has forgotten how and when to use a telephone.

When you send E-mail to us be careful to provide a correct return address, one that is not blocked. We have experienced instances where we send a reply and it is returned or blocked by the customer's spam filter. Also note it is not fair to put the burden of registering with your Internet Service Provider as an "approved E-Mailer" on those from who you seek advice.

PS: Never, never, never, never mark your E-Mail going to Company Seven as 'Highest Priority'; our system automatically relegates these to lowest priority. The founders of Company Seven are or were in public service (a Fire Department line officer, a Police Chief, US Secret Service) and developed a different sense about what matters are truly important:


Above: our fearless leader (Captain at center) briefing Chief officers at a 4-Alarm fire scene in April 1980
that involved four Garden Apartment buildings in Prince George's County, MD.

People who believe their matter is of 'highest priority' should either be dialing 911 or calling us - not sending an E-Mail.

Pardon if this sounds like nagging a bit, but facts are facts. And to put it succinctly, it is in our mutual best interest to facilitate communications.

2. E-Mail or Phone? Over recent years we have assigned additional resources to meet the high and increasing demands brought about by the Internet and by increased word of mouth exposure. However, it is often impossible to reply to all inquiries, or to inquiries that we judge to be answered better with a simple phone call. So, when you require a prompt reply to an urgent manner then either telephone our showroom on 301-953-2000, be patient, or if no reply to your E-Mail is received within a few days then you may send it again.

3. Christmas Break In honor of the Christmas and Hanukkah religious holidays (and for our heathen friends the Winter Solstice of 21 December), Company Seven is formally closed from Christmas Day 25 December through New Year 1 January. During this break we process no new instruments, we have no repair or production activities going on during this break. However, we may occasionally have someone in the showroom to serve the needs of our newest customers who may have questions about their new telescope, or who may need accessories for them.

So to be sure you do not find our doors locked when you visit call beforehand to know if someone will be at the showroom, or make an appointment to visit.