WARRANTY: Williams Optics warrants the telescopes to be free from defects in materials and workmanship for two (2) years from the date original purchase from their authorized retailers.
WILLIAM OPTICS WARRANTY, SERVICE OR REPAIR
Left: The Product Warranty Certificate as provided with a William Optics FLT 110 Telescope. This is similar to what is provided with their better telescopes.
Click on image to see enlarged view.
QUALITY ASSURANCE, SERVICE, REPAIR: Company Seven remains the only U.S. retailer (as we are reminded by manufacturers) who inspects and comprehensively tests every new arriving telescope to insure the optics are as good as that which the factory is capable of making, and that it survived any "adjustments" in shipping. We work to insure that all components are included and nominally operational. And since we do evaluate every telescope that arrives, then we do have our finger on the "pulse" of production - we develop excellent experience in detecting any anomaly, even those so mild that the consumer might overlook.
The William Optics telescopes have improved over time to become reliable and capable. However, in time is it possible that an adjustment, or cleaning, or a repair may become necessary. We have been involved in mission critical aspects of highly challenging government and industrial projects, and so servicing a consumer telescope is well within our means. So when that time comes then our customers can turn to the staff of Company Seven who are highly competent and experienced in diagnosing and repairing problems.
And so if any William Optics instrument sold by Company Seven fails the original owner (in or out of warranty) then it will be to Company Seven that the owner can turn for a quick remedy - almost always at no cost to the owner of the telescope. If any service or repair becomes needed, then do not hesitate to contact or visit our showroom located between Washington, D.C. and Baltimore, MD. Of course you retain the choice of working directly with us or with William Optics directly through their factory in Irvine, California too. No other William Optics retailer in the USA can make this promise in writing - and has both the integrity and competence to keep it.